Meet The Key ACE Team Members

Danna Lipton, LCSW
Facility Performance Manager
Northeast and Southeast Regions
(404) 949-2744

Danna Lipton received her Master’s in Social Work from the Smith College School for Social Work in 2004 and is currently licensed as a Clinical Social Worker in Georgia.  She brings over 10 years of both direct, clinical practice and managed care work to her role as Facility Performance Manager with Optum where she has worked for 5 years.  Danna says that she values being able to help Optum members receive quality care by working directly with facilities. 

Christina Preyor, LPC, DCC
Facility Practice Specialist
(612) 642-7763

Christina Preyor is a Licensed Professional Counselor in Georgia and is credentialed as a Distance Counselor. She has 16 years of experience in behavioral health and has worked in a variety of settings including state/private hospitals, community mental health, and crisis intervention. She joined the Optum team in December 2006.

Kristin Dator, MSW, LSW
Facility Practice Specialist

(952) 202-3987

Kristin received her Master’s in Social Work from the University of North Carolina, Chapel Hill in 2002. She currently is a Licensed Social Worker in Pennsylvania. Kristin’s interests and experience include women’s health, child welfare, and adolescent mental health. She has worked in managed care since joining Optum in 2006.

Angela Harman, PsyD
Facility Practice Specialist


Angela received her Doctorate in Clinical Psychology from Pacific University in 2004. She is a Licensed Psychologist in Oregon. She has 20 years of experience in behavioral health with a background in forensics, community mental health, substance abuse and geropsychology. She has been a part of the Optum team since 2011.

Chris Gales, LPC
Facility Practice Specialist

(952) 687-3263

Chris received his Master’s in Clinical Psychology from the University of Houston – Clear Lake in 2004 after working several years in the advertising industry, and as a Technical Writer. Prior to joining Optum in 2011, he worked as a therapist in an inpatient setting as well as a Partial Hospital Program prior ro becoming the Clinical Director at a Community Mental Health Center. Chris joined Optum in 2011 as a Care Advocate making clinical decisions on the appropriate level of care for patients that were being admitted to Behavioral Health facilities.

Erin Clark
Facility Practice Specialist

Jecova Smiley
Facility Practice Specialist
(952) 703-8561

Kariba Tucker
Facility Practice Specialist
(952) 703-8562

Alecia Lamb MS, MA, LPC, LCPC
Facility Practice Specialist
(314) 592-3790

Alecia received her Master’s in Forensic Psychology from Castleton State College in 2000, and her Master’s in Counseling from Southern New Hampshire University in 2005. She is currently licensed as a Clinical Professional Counselor in IL and MO and, before transitioning to managed care, Alecia accumulated 9 years of experience, working in both clinical inpatient and outpatient settings. Alecia has worked at Optum since 2010.

Lori Huffman, M.Ed, LPC
Facility Practice Specialist

Phone:  314-592-3718

Lori has been with Optum for over 10 years.  She began her employment with the company on the Triage Team and then transitioned to one of the Inpatient Facility Based Care teams.  In November 2014 she took the role of Facility Practice Specialist with the ACE Team.  She holds a Master’s Degree in General Counseling from the University of Missouri, is a Certified Domestic Violence Counselor, and is licensed in the state of Missouri as a Licensed Professional Counselor.   

Beth Brace
Facility Performance Manager
Southeast Region 
(404) 949-2702

Beth has over 9 years of managed care experience with Optum.  She has dealt with many facets of the clinical process with Optum for all levels of care, from in-patient to out-patient services.  She has over 12 years of experience dealing with public sector programs; Medicaid, Medicare and CHIP.  Beth has a strong background in case management services within a community agency as well and has experience working in a structured out-patient clinic.  She has a bachelor of science degree in psychology and has taken master’s level courses in social work.

Charlene Jacobs, LMHC
Facility Practice Specialist


Charlene earned her master’s degree in counseling psychology at Framingham State College in 1993. She has more than 25 years of experience in behavioral health services including direct inpatient care and critical incident stress debriefing. Charlene joined United Behavioral Health (UBH)/Optum in 1999 working in Network Management and Facility Contracting prior to transitioning to the ACE program in November 2014. She serves on the Board of Directors of Advocates, a Massachusetts non-profit human service agency.

Patsy Reed
Facility Performance Manager

(952) 703-4469

Allison Feinberg
Facility Practice Specialist
(952) 703-8510

Anne Angelo
Facility Practice Specialist
(612) 642-7923